Workflow redesign

What the analytics taught me about broken handoffs.

After cleaning clinical records and benchmarking access friction, the next pattern became clear: many data problems begin as workflow problems. This page focuses on the decision points, documentation gaps, referral rules, and handoffs that determine whether care can be followed up safely.

  1. 01
    ClinicRelayGrowth OSSupabase

    Clinic workspace and front-desk orchestration

    This became the product-facing version of the workflow question: if clinics lose patients through missed inquiries and weak follow-up, what workspace and audit logic would make that visible?

    Open
  2. 02
    EMRAMAuditR workflow

    EMRAM stage 0–4 audit and maturity scoring

    The EMRAM audit helped me translate digital maturity from a technical label into practical questions about documentation, ordering, decision support, and implementation readiness.

    Open
  3. 03
    OphthalmologyDecision supportWHO VA

    Referral rule and outreach triage model

    The referral model was the point where cleaned clinical data became operational: visual-acuity thresholds and diagnoses turned into triage flags that could support outreach follow-up.

    Open
  4. 04
    Invoice OCRRAGWebhooks

    Workflow automations with validation and traceability

    The automation work extends the same principle outside clinical reporting: intake, extraction, validation, and notification should be auditable instead of hidden in manual handoffs.

    Open